Reservation Policy

Our policy on cancellation is strict. No refunds at any point if you cancel your reservation. By completing your booking, you agree to adhere to this policy.

Guests are required to present a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Please inform Three Cranes Serviced Apartments of your expected arrival time in advance. You can use the special requests box when booking or contact the property directly using the contact details provided in your confirmation email.

Payment before arrival by bank transfer is required. The property will contact you after you make a booking to provide further payment instructions.

This property does not accommodate bachelor, bachelorette, or similar parties.

Quiet hours are between 23:00 and 07:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £50 is required. This will be charged a day before arrival via bank transfer. The deposit will be refunded in full by bank transfer upon check-out, subject to a property inspection.